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James Coyle
James has over 35 years experience in financial services with particular expertise in two of the key components of retirement finance - Superannuation and the Age Pension. He is passionate about providing the guidance and support that can help older Australians enjoy their best possible retirement. He lives in regional Victoria surrounded by dogs and chooks.
Hello All You Good Folk…
Festive Greetings to you too. Thanks for all the information that you look to disseminating; it’s highly useful, and can gainsay misapprehensions in a conclusive way.
One thing I wanted to ask, for the moment, is what appears to be a Centrelink makeover in the town (Mt Barker SA) where I live. What has been the longstanding venue of the agency, now is vacated and lies empty.
Some might facetiously ask the question : so, what’s the difference then?
That would be petty, wouldn’t it, and have to be called out.
‘Centrelink’ has moved to new premises, and is now flagged as ‘Service Australia’. Modes of operation had altered this year at the old premises and this latter incarnation seems to have changed somewhat again.
Is the agency in the throes of a national refurbishment ,which will be its character, hereafter, in the fullness of time; or is Mt Barker’s recent change a pilot endeavour that will inform the efficacy of a nationwide overhaul? Or should I just come out of my cave now and again to take aboard the happenings in the wider world; developments that are and have been obvious to everyone who dwells in sunlight?
Your communications are still referencing ‘Centrelink’ and not ‘Service Australia’… will 2023 visit the official rebranding of the erstwhile government entity? The logo associated with the change in Mt Barker looks something like a large white arrow.
It’s a little unfortunate that in the new premises the arrow is positioned all but juxtaposed to a corridor leading to some public toilets, and could be confusing in its directional purpose. As awareness grows, however , of what and where ‘Australia Service’ is ,the possibility of such confusion will be eliminated, so to speak.
There you are then, query registered; you may well be astounded that I should need to have asked at all. Surely this is common knowledge.
Cheers (Xmas ones)… Happy New Year too,
Hi My pension was cancelled because I was working and earning too much to receive a pension.ergo they cancelled it. Do I have to apply again and go through the whole process? or is there an easier way.
Hi Glenn, thanks for reaching out! You are correct, once your pension is cancelled you do need to lodge a new claim and provide new supporting documents. In case you hear otherwise, in some instances a pension may only be suspended (not cancelled) and suspended pensions can be reactivated. Based on your situation your pension would have been cancelled though and a new claim will be required.
Getting back pay from Centrelink doesn’t work. You’re right there.
However, some of your readers might like to know that, if you have delayed your application for a UK pension, you can get paid your entitlement from the day you became eligible. This can be as a lump sum or an increased regular payment.
I am an older Australian with the following personal circumstances:
At my age of 78 years old, I am grateful to my employer for retaining me as one of their cleaners. Due to my deteriorating health (suffering from asthma, under BP maintenance and the worst is knee pain problems), may I seek for your kind opinion how can I avail of some support from Centerlink if I can no longer continue working.
Hi Jesus, thank you for seeking our assistance! I have removed some of your personally identifiable information from your original comment to protect your privacy. I will send you an email separate to this comment with the various services we offer for you to review and decide how you wish to proceed.