Age Pension Stories #1 – “Centrelink incorrectly declined my Pension”

by James Coyle | May 24, 2019 | Centrelink Age Pension | 5 comments

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James Coyle

James has over 35 years experience in financial services with particular expertise in two of the key components of retirement finance - Superannuation and the Age Pension. He is passionate about providing the guidance and support that can help older Australians enjoy their best possible retirement. He lives in regional Victoria surrounded by dogs and chooks.

5 Comments

Mike on May 30, 2019 at 6:44 am

Did Centrelink back date the pension payment because of their mistake?
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Ruth Flynn on May 30, 2019 at 7:42 am

Still waiting for a response re application for Seniors Commonwealth heath card which I apied for in February and had to send bank statement in March. Tried to follow up online then on phone with no luck. Department of Human Resources is not user friendly. Can you help with this one???
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- Allyson Bailie on May 30, 2019 at 2:23 pm
  
  Hi Ruth
  I would ring Centrelink again. Our key learning from dealing with Centrelink is that success comes when you are persistent (and also patient).
  Don’t give up.
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Tony Calladine on May 30, 2019 at 9:42 am

This is a wonderful service, staffed by caring and considerate and expert people.
The staff are on the ball and provide excellent results for the aged.
This organisation can slice through the bureaucracy and achieve results with a minimum of fuss.
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- Allyson Bailie on May 30, 2019 at 1:15 pm
  
  Thanks so much Tony for your lovely compliment.
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